Information

CANCELLATION POLICY

448 hours before your reservation, 100% of the payment will be refunded.

424 hours before your reservation will be refunded 50% of the payment.

4Less than 24 hours of your reservation, there will be no refund.

PAYMENT METHODS

We want to facilitate your reservation! We want you to enjoy our tours in a big way. We add different forms of payment at your disposal so you can make the reservation on our website. Wild Treks Adventures thinking of you!

FREQUENT QUESTIONS

4What ages are allowed to drive?

ATV DRIVERS

• Minimum age to handle the ATV: 16 years old.
• Bring driver’s license or ID.

RAZER DRIVERS

• Minimum age to handle the RAZER: 18 years old.
• Bring driver’s license or ID.

4What is the minimum age of the passengers?

ATV DRIVERS

• Minimum age of accompanying person: 7 years old.

ATV DRIVERS

• Minimum age of accompanying person.: 4 years old.

4What is the maximum weight for ATV and RZR?

• The maximum weight for ATV: 485 lbs.
• The maximum weight for the RZR: 880 lbs.

4Do I need extra money?

• Yes. Food and beverages are not included.
• We offer the photography service.
• You can also buy the official Wild Treks T-shirt.

4Do we cross any rivers?

• Yes, we will cross small rivers, streams and puddles.
• It also depends a lot on the rainy season.

4What is the most extreme route?

The “Río Cuale Route” and the “Rancho Las Vegas Route” are incredible routes, both have their own attractive, you can pass through the Sierra Madre and enjoy the natural posts or swim into the river and rest in the hammocks. You choose the fun!

4Can I use my credit card?

Of course! We accept:

• Visa
• MasterCard

4Do I need experience to drive?

Not necessarily.

• ATV’s are semi-automatic.
• RZR’s are automatic.

Before taking the tour, we present the driving procedures and safety features of your ATV or RZR, so you can enjoy the exciting driving experience.

4If I’m pregnant, can I do the tour?

Safety is paramount for all our customers, therefore, it ‘s not recommended for pregnant women.

4Is there a place where we can eat?

Of course! Our “Rio Cuale Route” and “Rancho Las Vegas Route” we have restaurants with authentic Mexican food where you can delight your palate with Mexican dishes prepared at the moment.

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